Claims Service

At McLardy McShane Insurance and Financial Services we believe that the true test of the value and integrity of the relationship with your insurance adviser is the provision of  fast and efficient claims service and advice.

Our claims philosophy is built on a number of key principles:

• Act fairly in the interests of our clients in the event of a claim;
• Assist our clients to understand overly technical policy interpretations
• Assist our clients to reduce the cost and the number of claims through effective risk management strategies and
• Assist our clients through difficult times

In the event of a claim, we undertake the following activities:

• Provide you with the Insurer's Claim Form
• Arrange for the Loss Assessor to be appointed if applicable
• Advise on the completion of the Claim Form
• Submit the Claim Form to the Insurer
• Negotiate any settlement of the claim with your Insurer
• Provide advice to ensure you have received your full entitlements

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